Terms of Service
These terms apply when you use DM Nudge, run by Niclas Hilltorp, Sweden (“we”). By creating an account you agree to them. Questions: niclas.hilltorp@gmail.com.
1. What DM Nudge does
DM Nudge helps you keep track of leads, reminds you when to follow up, and drafts messages. You send every message yourself. DM Nudge does not connect to, log in to, or post on Instagram, and is not affiliated with or endorsed by Instagram or Meta.
2. Your account
You need a valid email address to sign in. Keep access to that email secure. You are responsible for what happens in your account.
3. Subscription, trial and payment
- DM Nudge is a monthly subscription, paid in advance through Stripe. The price is shown before you pay.
- If a free trial is offered, you are not charged until it ends. Cancel before then and you pay nothing.
- Founding members keep their founding price for as long as their subscription stays active.
- You can cancel at any time under “Billing” in the app. You keep access until the end of the period you paid for.
- 30-day money-back guarantee: if you are not happy within 30 days of your first payment, email us and we refund it in full.
- We may change prices for new periods. We tell you by email at least 30 days before a change affects you.
4. Acceptable use
You agree not to use DM Nudge to:
- send spam, harass people, or contact people in a way that breaks Instagram’s rules or the law;
- store sensitive information about people that you have no right to keep;
- try to access other accounts, break the service, or resell it without our permission.
We may suspend accounts that break these rules. We tell you why, unless the law stops us.
5. Your content
The leads, notes and messages you add are yours. You give us permission to store and process them only to run the service for you, as described in the Privacy Policy, which also works as our data processing terms for lead data. AI-written drafts are suggestions: read them before you send them.
6. Availability and changes
We work to keep DM Nudge running, but cannot promise it will always be available or error-free. We may improve or change features. If we ever shut the service down, we give you at least 30 days’ notice and a way to export your leads.
7. Liability
DM Nudge is a tool to help you follow up; we cannot promise any number of replies, calls or clients. To the extent the law allows, our total liability is limited to what you paid us in the 12 months before the claim. Nothing in these terms limits rights you have as a consumer under mandatory law.
8. Ending your account
You can stop at any time. Email us to have your account and data deleted.
9. Law
Swedish law applies. If we cannot solve a disagreement together, it is decided by a Swedish court, unless mandatory consumer rules say otherwise.